Request detail — 7 Days to Air

Read the offer below, tick Reviewed, then send.

Summary

Problem: Oversell incidents: when a merchant oversells, an ops person rebuilds what happened from three tools.
Cost: About 6 h a week at $42/h
Offer: Oversell incident pack, $350 a month once it works (draft, not sent)
From: Oversell incident pack, a discovery session

Problem: Oversell incidents: when a merchant oversells, an ops person rebuilds what happened from three tools.
Who it affects: Operations team of 5; about 31 incidents a month.
Current workaround: Pull the order, the sync log and the channel listing by hand, then write the merchant an explanation.
Cost of pain: About 25 hours a month at $42 an hour, plus credits to upset merchants.
Tools & data: Admin panel, sync logs, Zendesk, a shared spreadsheet.

Hours a month: 25. Hourly cost: $42.

ChosenAdded by hand

One click on an incident pulls the order, the sync log and the listing into a single page with a drafted note to the merchant.

Works when: the 25 hours a month spent on oversell incidents, falling to 8 (from 25 to 8)
Price: $350 a month once it worksSaves ≈ $714/month · price is 49% of the saving
Effort: M · 8 builder days
Risks: Needs read access to the sync logs

What the client reads, in the email and on their request page.

Hi Dana, We read your notes on oversell incidents. Here is the offer. Jeremy 7 Days to Air

$350 a month (range $50 to $2,000)

Saves ≈ $714/month · price is 49% of the saving The client sees it in the offer card and email.

Reviewed. I have read the offer wording and checked the price and the success metric.

Open Edit wording or an option’s Edit first, then tick Reviewed.